Hooked Model
Use it when you need to turn casual users into habitual customers.
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What is it?
The Hooked Model, devised by Nir Eyal, is a four-phase framework for crafting habit-forming products that drive repeat engagement and retention.
It solves the common growth challenge of one-off users by stringing them into a loop of Trigger, Action, Variable Reward, and Investment. External triggers, like push notifications or email nudges, prompt users to take a simple Action, such as clicking a button or swiping a feed. A carefully designed Variable Reward then sparks a dopamine hit, think surprise discounts, social validation, or fresh content. Finally, the Investment phase invites users to commit time, data, or social capital, cementing the habit and boosting the odds they'll re-enter the loop.
By systematically engineering each phase, you build sticky experiences, reduce churn, and unlock scalable, sustainable growth through lasting user habits.
Why it matters?
Habit-forming products scale faster because they lean on user psychology, not just paid channels. By chaining triggers to actions and variable rewards, you lock in engagement loops that drive retention, boost lifetime value, and lower churn. The Hooked Model turns passive users into active advocates, giving you a reliable growth engine that compounds over time.
How it works
Growth co-pilot turns your toughest product questions into clear, data-backed recommendations you can act on immediately.
1
Map External Triggers
List every prompt, emails, ads, in-app alerts, that brings users in. Analyze open rates and click-throughs to double down on your highest-performing channels.
2
Simplify the Action
Strip your core action down to a single, frictionless step (e.g., swipe, tap, type a word). The easier the behavior, the higher your conversion rate.
3
Engineer Variable Rewards
Design three reward types, tribal (social), hunt (material), and self (intrinsic). Rotate them unpredictably to hook users on the surprise factor.
4
Drive Investment
Ask users to invest a bit of time or data, completing profiles, creating playlists, or inviting friends. Each investment increases switching costs and likelihood of return.
Frequently asked questions
Growth co-pilot turns your toughest product questions into clear, data-backed recommendations you can act on immediately.
You've designed your habit loop with the Hooked Model. Don't stop there, run your flow through the CrackGrowth diagnostic to uncover hidden drop-off points and spin up data-driven experiments that supercharge retention.